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Greater Guest Satisfaction through
Empowered, Efficient Staff

iQ mobile GSM | When Guest Experience Matters

Streamlining the housecleaning, maintenance and room replenishment processes for guestrooms with Guest Service Management

Guest Service Management (GSM) is a web based application for use on phones, tablets, laptops or PCs, allowing hotel staff to manage their scheduled daily tasks as effectively and efficiently as possible. GSM is designed to utilise the iQx platform in order for the hotel staff to be able to provide a higher level of
guest service. It provides the hotel with the ability to perform housecleaning, maintenance and room replenishment tracking utilizing the core functionality of the iQx platform. GSM works with all PMS systems
that have been integrated with iQ in-room

Features & Benefits

Intelligent Functionality

Enhancing operational efficiency, streamlining work processes and empowering staff to have the information they need at their fingertips

Customizable to Hotel Specific Needs

Properties can customize GSM to meet their specific property needs and reduce manual entry and promote reporting

Visual Design for Quick Decision Making

Properties can operate more productively and profitably – allows hotel management to see decision making information in real time

Supported Device and Browser Options

Mobilizing employees – creating better accountability and faster problem resolution with a variety of devices.

When guest experience matters, our iQx suite of solutions delivers.

More info, please!

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